Requiring more than 300 hours of support - Support for larger projects that require more than 100 hours of support services is requested through the Project Proposal System.  To balance the demands on the service groups and to ensure that the commitment of effort resources reflect the priorities of the divisions, the proposals are reviewed by the inter-divisional REG.  You can check out the status of your proposal through the Project Proposal System.  A brief description is needed to submit a proposal and once a proposal has received provisional approval (meaning the work will be done when resources become available) the requestor can fill in additional requirements including milestones for the project.

Jobs requiring less than 100 hours of support - Support for mid-sized tasks that require less than 100 hours of support services are requested through a simple-to-use on-line request system. The request will be directed to one of the teams that are designated to support the requestor’s beamline or the accelerator system. You can view lists of open and closed requests through the request system.

If the task runs over 100 hours due to unforeseen scope changes and can be completed within the next 50-100 hours then the tech supervisor will re-submit it on behalf of the requester. If the task is to run significantly beyond 100 hours the job may be resubmitted through the Project Proposal System. Once a proposal has received provisional approval, the work will be completed as soon as resources become available.

• For XSD/Beamline Instrumentation Support (use this link)
• For AES/MED Mechanical Engineering and Design Support (use this link)
• For AES Survey and Alignment (use this link)
• For AES/MOM Mechanical, Water and Cryogenics support (use this link)
• For AES/MOM Vacuum, Pneumatics and Hutch door support (use this link)
• For AES/DND Design and Drafting Support (use this link)