Argonne National Laboratory

Advanced Photon Source
User ESH Support

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Responses to Miscellaneous Requests

APS Enable Request Call on-call Floor Coordinator
Beamline EPS (BLEPS) Trip Refer user to beamline staff*.
Beam steering request Execute steering per MCR procedure; notify user; document in shift log.
Building issue (e.g. water leak) Call FMS on-call at 4-1001
Call from security re: access for unbadged user Call Linda Carlson at 630-960-3790
Cardkey request See training binder
Chemical spill User or MCR call 911
Computer problem: beamline (e.g. log-in, data collection) Refer user to beamline staff*
Computer problem: network (e.g. no internet access) Call IT on-call
Detector Pool requests Refer user to Detector Pool on-call pager, 2-9490. If user needs access to the 431Z020 laboratory, get 431Z lockbox key, and retrieve key for Z020. Unlock door for user and allow them to retrieve the equipment they need. Lock the lab door when they are done and return the lab key to the 431Z lockbox.
ID Gap not responding, no access Call ID systems personnel on-call
Injury User or MCR call 911
Liquid Nitrogen Distribution System (LNDS)

If the 0101 pager receives a page from the LNDS for LOW LEVEL, call Andy Stevens immediately.  If the 0101 pager receives a page from the LNDS for DEWARPRESSURE, TEMP, or USAGERATE, consult the LNDS_Top.adl control screen.  Monitor the alarming PV every five minutes.  In most cases the system will revert to normal operating conditions.  If the PV is still in alarm after 20 minutes, call Andy Stevens.

Andy's contact information is:


Open labyrinth User must wait until Floor Coordinator is on-site. In case of emergency, notify on-call FC.
Open office or lab (user locked out) Refer user to beamline staff* or ANL-FD, 2-6131
Serious PSS Fault Call on-call Floor Coordinator
Suspicious odor User or MCR call 911
*User needs phone number for beamline staff. Access call-in list to assist user in finding a phone number.


01/27/20154 PP
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